Effective Date: 18 September 2026
At Mahalaxmi Gold & Diamond Kolkata, we value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or make a purchase from our website.
1. Information We Collect
We may collect the following personal information:
- Name
- Phone number
- Email address
- Shipping and billing address
- Payment-related details (processed securely via payment providers)
This information is collected when you:
- Place an order
- Contact us
- Subscribe to updates or offers
2. How We Use Your Information
Your information is used for the following purposes:
- To process and deliver your orders
- To communicate order updates and provide customer support
- To improve our products and services
- To send promotional offers, new collection updates, and marketing communications via email, phone, or WhatsApp
You may opt out of marketing communications at any time.
3. Data Sharing
We do not sell or rent your personal information.
However, we may share your data with:
- Payment service providers for secure transactions
- Courier and logistics partners for order delivery
- Legal or government authorities, if required by law
We take reasonable steps to ensure that third parties handling your information maintain appropriate safeguards for your data.
4. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.
While we strive to use commercially reasonable means to protect your data, no method of transmission or storage over the internet is completely secure. Therefore, we cannot guarantee absolute security of your information.
5. Cookies
Our website may use cookies and similar technologies to:
- Enhance user experience
- Analyze website traffic
- Remember user preferences
- Improve website functionality
You can choose to disable cookies through your browser settings. However, disabling certain cookies may affect some website features or functionality.
6. Your Rights
Subject to applicable law, you may have the right to:
- Access your personal data
- Request correction of inaccurate or incomplete information
- Request deletion of your data, subject to applicable legal obligations
To exercise these rights or make a privacy-related request, please contact us using the details provided below.
7. Retention of Data
We retain your information only for as long as reasonably necessary to:
- Fulfill your orders
- Provide customer support
- Maintain necessary business records
- Comply with legal and regulatory requirements
- Resolve disputes or prevent fraud
8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of such third-party websites.
We recommend reviewing the privacy policies of third-party websites before providing them with your personal information.
9. Changes to This Policy
Mahalaxmi Gold & Diamond Kolkata reserves the right to update or modify this Privacy Policy from time to time. Any changes will be posted on this page.
We recommend reviewing this Privacy Policy periodically for the latest information about our privacy practices.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, you may contact us:
Email: support@mahalaxmigolddiamond.com
Phone / WhatsApp: 8910452500 / 9831398838
Address: Manikpir, Samanti, Panchla, Howrah – 711322, West Bengal, India
Customer Support Hours: 8:00 AM – 8:00 PM